1、Do You Ship Internationally?

Yes, we do. We process all foreign orders through this online store using one of our payment systems, like PayPal.

All foreign orders will be delivered within 5 to 15 working days via our Airmail Express service. While we do provide expedited shipping for international orders, we cannot guarantee delivery dates.

2、Is it safe to pay by credit card through your website?

The AsiaPay/PayDollar credit card gateway processes all credit card purchases using cutting-edge technology. You will be automatically redirected to the safe AsiaPay/PayDollar website to complete the transaction during the checkout phase. It allows you to make purchases without disclosing your financial details to the seller. They not only assist in the protection of your financial information, but they also assist in the protection of your personal information.

3、I ordered the wrong item?

Please contact us directly if you need a refund or termination, and make sure the products are still in their original packaging.

4、Can I change the dimensions of the product I wish to buy?

No.We only have those fixed sizes on the product page and do not support customization.

5、Where is my order

If the order acknowledgement date has passed, please contact us to inquire about the status of your order. If the order acknowledgement date has not passed, please wait for the leadtime to run its course.

6、What should I do if my card is declined?

If you have checked the details you have entered and your billing address details match with those your card is registered to, then you should contact your card issuer or bank to find out why the transaction has been declined. We will only decline the transaction on the advice of the issuing bank, and we are unable to provide any details or reasons for this happening.

7、How do I make a payment on the website?

When you are ready to pay please follow the steps on the page so that we can confirm all your details. We will then acknowledge your order by email.

8、Do I have to open an account to place an order?

No, you can put an order and pay with a credit card, a check, or a bank transfer.

9、Will I get an email confirmation when I place an order online?

Yes, every order is acknowledged via email.

10、How do I place an order?

You have the option of placing your order online or by email.